Après l'annonce du report du jeu pour 2017, c'est désormais via le PS store que les futurs pilotes de Gran Turismo Sport se sont vus adresser un message d'excuse annonçant l'annulation des précommandes digitalisées. Une nouvelle date sera proposée aux plus impatients. Voici le message tel qu'envoyé aux joueurs :
Thank you for pre-ordering Gran Turismo Sport from PlayStation®Store. On 30th August 2016 we regrettably announced that the release of Gran Turismo Sport has been delayed until 2017. We do not have a new release date at this time. We have, therefore, decided to cancel your pre-order and refund your pre-order payment. This refund may take up to 7-10 days to be processed. Please keep a record of this message for future reference.
Once we have a new release date for Gran Turismo Sport we will offer a revised pre-order for it on the PlayStation®Store at the earliest opportunity. Thank you for your custom and please accept our apologies for any inconvenience caused.